Tower Inspection, Inc. case study

The customer

Tower Inspection, Inc. specializes in the inspection, maintenance and installation of towers and related antennas worldwide. With end customers such as the U.S. Navy, Tower Inspection must have a reliable freight shipping provider able to quickly and efficiently transport large equipment to and from various locations across the U.S.

The challenge

Given the short time frames that the company needs to bid on job proposals, freight quotes from leading competitors were sometimes taking hours to come in. Plus, they learned the hard way that going with major shipping brands doesn’t always save them money.

Administrative assistant Kathy Young was looking for a freight shipping provider that provided instant quotes and saved them money on regular freight shipments.

Important considerations included:

  • Instant freight quotes – minutes not hours
  • User-friendly website
  • Transparent fees and pricing
  • Choice on rates and transit times
  • Dependability
  • After working with competitors, Young discovered

The Freightquote by C.H. Robinson Solution

Inspection quickly adopted Freightquote’s online self-service shipping tool to get freight quotes. The tool provides Young with freight quotes within minutes. Tower Inspection also relies on Freightquote for transit times, pricing options, and booking freight shipments online.

The results

By using Freightquote in the last year alone, Tower Inspection has saved both time and money on freight shipping.

“Most recently, a shipment of return beacon lights had almost a $1,000 difference by using Freightquote,” says Young. “In fact, I submitted a copy of the freight quotes for the top 10 companies most fit for our needs and was advised they were going to pass it along to their shipping departments to consider Freightquote as their shipping company.”

In addition to saving money, Young is most impressed by the time the company saves when using the quoting tool.

Freight quotes in minutes

“Your company helps us with not only freight movement, but also quote information and pricing within minutes when we are preparing proposals for possible future job assignments,” says Young.

She adds, “Time is of the essence and Freightquote is our go-to for jobs we bid on in the U.S.”

“It takes me less than 10 minutes to use the website, submit the required information, and receive at least 10 carriers to choose from.

“Time is very valuable to our business. Knowing I can give management transit times and pricing for freight transportation so quickly is just another reason we use Freightquote by C.H. Robinson,” says Young.

In addition to saving money and time, there are other reasons Young continues to use Freightquote, including dependability.

Dependability and transparency

“The shipments are consistently picked up and delivered in the quoted times,” says Young.

“Invoices are always the price quoted; no unexpected hidden fees. Your transparency is much appreciated.”

Start with Freightquote today

Tower Inspection is one of over 119,000 companies that depend on Freightquote for their freight shipping needs. We invite you start the quoting process and enjoy this new shipping experience. Simple and easy freight shipping begins with Freightquote by C.H. Robinson.

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