LTL Pickups: What Small Business Shippers Need to Know

February 1, 2024

Are you planning an LTL shipment and feeling a bit overwhelmed by the pickup process? We've got your back. This comprehensive guide will walk you through everything you need to know, from preparing your shipment to ensuring a smooth and efficient freight pickup.

Before the carrier arrives: Be prepared for a successful LTL freight pickup

Preparation is key to a stress-free LTL pickup experience. Here are the important steps to take before the carrier arrives:

  • Use precise shipment details in your quote:
    Ensure you used accurate shipment details in your quote, including weight, dimensions, and commodity type. This will help the carrier plan accordingly and avoid any delays.
  • Confirm freight pickup time and location:
    Double-check your booking confirmation for the exact pickup time and location. Communicate any changes to the carrier promptly to avoid missed pickups.
  • Access your bill of lading:
    The bill of lading (BOL) is a crucial document that serves as a receipt for your shipment. A BOL is provided to you at booking, so make sure you have it ready for the driver at pickup.
  • Gather any additional documentation:
    Depending on your shipment's specific requirements, you may need additional documents, such as export forms or special permits. Ensure you have everything prepared beforehand.
  • Request additional services:
    If any special services, such as a liftgate, limited access, or inside pickup are needed, be sure to request them when booking your shipment.

What to expect during your LTL pickup

Now that you're prepared, and have successfully created your LTL pickup request—let's look at what to expect on pickup day:

  • The carrier will pick up your shipment:
    Remember that the freight carrier you selected during the booking process—not Freightquote—will be moving your shipment. Have the carrier’s information on hand so you know who will pick up your freight.
  • Have the bill of lading ready:
    The driver will need the BOL to verify and sign for your shipment.
  • Your driver will not be able to assist with loading:
    LTL drivers do not load your freight. If you need assistance, be sure to request at booking or hire loading/unloading services.
  • Track your shipment:
    Once your shipment is picked up, you can track its progress with our shipment tracking tool, giving you peace of mind. Remember, the status of your shipment will not update until the truck arrives at the terminal. Contact us with any questions you may have.

Streamline your freight pickup

Although less than truckload shipping requires some additional planning and preparation, your LTL pickup should be relatively quick and easy. Knowing what to expect during the shipping process is the best way to make sure the intricacies of LTL freight don’t slow your freight down. Follow the four steps outlined in the video below to help prepare for the smooth transfer of your shipment during pickup.

Additional tips for a smooth freight pickup

  • Be flexible with pickup times:
    While you'll have a confirmed pickup window, be flexible as unforeseen circumstances can sometimes cause delays.
  • Communicate clearly:
    If you have any questions or concerns, don't hesitate to contact Freightquote customer support.
  • Take pictures:
    It's always a good idea to take pictures of your shipment before pickup, especially if there are any visible damages.

LTL shipping made simple

By following these simple steps and tips, you can ensure a smooth, efficient, and stress-free LTL pickup experience. Remember, the key is to be prepared, communicate effectively, and don't hesitate to ask for help if needed.

Want to learn more about LTL shipping? Check out our other videos and blogs for more on this as well as other topics to help with reliable small business shipping. And when you’re ready to ship, Freightquote is here with tips and information about how you can get accurate quotes, seamless shipments, and real-time updates about your freight.

Start your quote today