Keep in touch through industry news.
  • Customer satisfaction survey gives another boost to Freightquote.com’s Net Promoter score

    Lenexa, KS, May 10, 2012 — Freightquote.com, the largest online freight logistics provider in the nation, recently surveyed customers it did business with in 2011. The company used the Net Promoter methodology (NPS), a standard cross-industry metric to measure customer satisfaction, to gauge the results. Freightquote.com earned an overall Net Promoter score of 68, which is significant considering companies with the most efficient growth engines operate at NPS ratings of 50 to 80 percent. When asked to rate their satisfaction with Freightquote.com, 74 percent of respondents gave the company scores of 9 or 10 on a 10-point scale. In addition, 77 percent of respondents also gave Freightquote.com a 9 or 10 when asked how likely they were to recommend the company.

  • Freightquote.com Named Champions of Business by Kansas City Business Journal

    Lenexa, KS, April 23, 2012—

    Freightquote.com, the largest online freight shipping broker in the nation, is honored to receive the Champions of Business title from the Kansas City Business Journal. This distinguished awards program honors local businesses from a range of industries.

  • Freightquote.com Rewards Top Salespeople with a Mercedes

    Lenexa, KS, October 13, 2011 — Freightquote.com, the largest online freight broker in the nation, is rolling out the biggest sales contest in its history. Backed by exceptional customer service and operations departments, the dedicated sales force continues to meet and exceed customers’ needs. To recognize those efforts, Freightquote.com has put together an unprecedented contest for the fourth quarter. The grand prize includes winning a year-long lease for a Mercedes-Benz E-Class sedan, paid car insurance and front-row parking for the year. Other prizes include two leased Mercedes C-Class sedans. Monetary prizes also will be awarded.

  • Customer Satisfaction survey results give Freightquote.com a 20% increase in their Net Promoter Score.

    Lenexa, KS, June 9, 2011 — Freightquote.com, the largest online freight broker in the nation, recently surveyed over 45, 000 customers who did business with us last year. Using the Net Promoter methodology, an industry accepted standard, we were able to effectively gauge our customer satisfaction. Of those who responded, 77% gave us the high scores of 9 or 10 when asked if they would recommend Freightquote.com to a business partner. This percentage increased our overall rating to 66% — a 20% increase over last year. According to other published Net Promoter scores, this ranks Freightquote.com among some of the top US companies.

  • Freightquote.com announces the addition of Sydna Kelley to the executive team as the Vice President, Information Technology.

    Freightquote.com announces the hiring of Sydna Kelley as Vice President, Information Technology. Her primary responsibility is to provide leadership and direction for the company’s technology initiatives and activities, including application development, computer/system infrastructure, networking, system support and maintenance. Sydna will also focus on technology prioritization and the alignment of IT resources across corporate objectives.

  • Our very own Shawn McCarrick is featured in the Inbound Logistics Thought Leaders issue.

    Take a minute to read Shawn's opinion on what technology challenges face today's business leaders and what prevents businesses from fully benefitting from technology tools.

  • Freightquote.com is Recognized as One of Kansas City’s Healthiest Employers.

    Freightquote.com, known as the nationwide leading provider of web-based freight logistic service, is now also recognized as one of Kansas City’s Healthiest Employers. With over 900 employees, Freightquote.com is among only five distinguished finalists in its size category.

  • Freightquote.com COO Shawn McCarrick Speaks on “Partnering for Success”

    Shawn McCarrick, COO of Freightquote.com – the Nation’s 7th largest freight broker and leading provider of web-based freight logistic services – will be taking part in a panel discussion on partnering strategies. The “Partnering for Success” event will be held at the Freightquote.com headquarters in Lenexa on January 19th at 4pm

  • Freightquote.com Recognized for Achievements in IT and Listed in the InformationWeek 500 Top Technology Innovators across America.

    Freightquote.com, the Nation’s largest online freight broker and leading provider of web-based freight logistic services, has been recognized for achievements in business information technology (IT) and listed among the nation’s most innovative business technology companies in the InformationWeek 500 report.

  • Freightquote.com receives “Community Stewardship Award” from KC Business Magazine

    Freightquote.com, the Nation’s largest online freight broker and leading provider of web-based freight logistic services, has received a Community Stewardship Award by KC Business magazine. Freightquote.com was picked out of 39 nominees and honored in a listing of 10 area companies that have weathered the recent recession by encouraging and developing qualities that allowed their business, their employees, and their communities to flourish during a period of economic downturn.