The personal touch.
As a small business owner, John was no expert on freight shipping. However, he had worked with Freightquote for the occasional order outside of their delivery area. He knew his Freightquote representative could help him answer his questions and figure out the best way to ensure as much of his new client’s money would be spent on furniture rather than shipping.
John made one call to his Freightquote rep, who immediately began compiling a quote. Together, they were able to list out all the crated pieces and determine the freight costs. By asking a few simple questions, the rep also determined that residential delivery and lift gate services needed to be added in order to ensure proper delivery to the customer.
The Freightquote rep was able to provide competitive quotes, prepare bills of lading (BOLs) schedule pickups and delivery times, and provide Northland Cedar with a single, easy-to-understand invoice.
The cost savings through Freightquote proved to be enough to enable the customer to make the largest sale in Northland Cedar’s history.