Freightquote.com, Inc.® is the leading provider of online freight transportation
management services. Our tools allow shipping customers to compare a wide range
of carriers, choose the best rate and service for their needs and manage all their
shipments with one simple solution.
Freightquote.com, Inc. has created this statement in order to demonstrate our firm
commitment to privacy. The following discloses our information gathering and dissemination
practices for the Freightquote.com, Inc. website.
Freightquote.com, Inc. collects information for various purposes. The information
collected is used to market and improve the services we offer, to improve our website
content and to contact customers or vendors with service updates, technical updates,
or for other marketing purposes. If you have questions or concerns regarding this
statement, you should contact Freightquote.com, Inc. by email at
contactus@Freightquote.com or by phone at 800.323.5441.
IP Address and Cookies
We use your IP address to help diagnose technical problems and to administer our
better administrate the repeat functionality of our website.
During the registration process, Freightquote.com, Inc. requires users to give us
contact information via a customer registration form. We then use a customer's email
address to send out customer access information. The customer's contact information
is also used for account purposes such as address verification and confirmation
of shipments tendered with Freightquote.com, Inc.. We also contact customers for
the purposes of notifying them of service updates and explanation of services. Users
may opt-out of receiving service updates, as explained in the "choice/opt-out" section
During the shipment administration process, Freightquote.com, Inc. requests shipment
information from the user in order to process their shipment. This information includes
shipping and receiving addresses, product descriptions and the date and time of
the shipment. Freightquote.com, Inc. utilizes this information to generate an electronic
pickup with a freight carrier and to forward the necessary shipping documents to
the shipping or receiving parties. All of this information is required in order
to correctly process a shipment request.
Freightquote.com, Inc. allows the user to create an address book to simplify and
speed up the shipment process. Freightquote.com, Inc. may contact a stored address
of a user if a shipment tendered by a user cannot be delivered.
Information Sharing and Access
Contracted agents enroll new users by submitting account information to Freightquote.com,
Inc. such as: company name, address and email address. Freightquote.com, Inc. uses
this information to create new accounts. A contracted agent can access only the
account and shipment information for those users they have enrolled. Contracted
agents have no direct access to any Freightquote.com, Inc. databases.
A sponsoring trade association has access only to the names and addresses of their
own members. Associations have no direct access to any Freightquote.com, Inc. databases.
Shipping and receiving information for each shipment is submitted electronically
to the freight carrier chosen by the shipper. Freightquote.com, Inc. does not share
a user's personal information with any other third parties for any purposes beyond
that required for shipment administration. Carriers have no direct access to any
Freightquote.com, Inc. databases.
Advertising and Pop-Ups
Freightquote.com, Inc. does not sell advertising anywhere on our website. If you
see advertising pop up messages while using our website, they are not being served
by Freightquote.com, Inc. and are in no way endorsed or encouraged by Freightquote.com,
This site has security measures in place to protect the loss, misuse or alteration
of the information under its control. Freightquote.com, Inc. utilizes a firewall
to verify access to the Freightquote.com, Inc. system. Member access is restricted
by the use of an email address and password.
The website provides users the opportunity to opt-out of receiving marketing communications
from Freightquote.com, Inc. and its partners. Users can have their information removed from our database
and refuse future service updates, or cancel service by calling 800.323.5441
or by emailing to contactus@Freightquote.com.
Users can also determine their own preferred method of communication by notification of the types of communication they wish to receive.
Freightquote.com, Inc. gives users the following options for changing and modifying
information previously provided.
- Email a request to contactus@Freightquote.com.
- Call us with your request at 800.323.5441.
- Submit any edits via the "My Account Info" link on our website.
- Mail written instructions to: Freightquote.com, Inc., 901 West Carondelet Drive,
Kansas City, MO 64114.
Users may check the privacy statement periodically to view any changes or updates.
If you have any questions about this privacy statement, the practices of this site,
or your dealings with this website, you can contact the company at:
901 West Carondelet Drive
Kansas City, MO 64114