• Freightquote.com, Inc. Privacy Policy

    Freightquote.com, Inc.® is the leading provider of online freight transportation management services. Our tools allow shipping customers to compare a wide range of carriers, choose the best rate and service for their needs and manage all their shipments with one simple solution.

    Privacy Statement

    Freightquote.com, Inc. has created this statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the Freightquote.com, Inc. website.

    Freightquote.com, Inc. collects information for various purposes. The information collected is used to market and improve the services we offer, to improve our website content and to contact customers or vendors with service updates, technical updates, or for other marketing purposes. If you have questions or concerns regarding this statement, you should contact Freightquote.com, Inc. by email at contactus@Freightquote.com or by phone at 800.323.5441.

    IP Address and Cookies

    We use your IP address to help diagnose technical problems and to administer our website. Our site also uses cookies to help us recognize returning customers and better administrate the repeat functionality of our website.

    Information Collection

    During the registration process, Freightquote.com, Inc. requires users to give us contact information via a customer registration form. We then use a customer's email address to send out customer access information. The customer's contact information is also used for account purposes such as address verification and confirmation of shipments tendered with Freightquote.com, Inc.. We also contact customers for the purposes of notifying them of service updates and explanation of services. Users may opt-out of receiving service updates, as explained in the "choice/opt-out" section below.

    During the shipment administration process, Freightquote.com, Inc. requests shipment information from the user in order to process their shipment. This information includes shipping and receiving addresses, product descriptions and the date and time of the shipment. Freightquote.com, Inc. utilizes this information to generate an electronic pickup with a freight carrier and to forward the necessary shipping documents to the shipping or receiving parties. All of this information is required in order to correctly process a shipment request.

    Freightquote.com, Inc. allows the user to create an address book to simplify and speed up the shipment process. Freightquote.com, Inc. may contact a stored address of a user if a shipment tendered by a user cannot be delivered.

    Information Sharing and Access

    Contracted agents enroll new users by submitting account information to Freightquote.com, Inc. such as: company name, address and email address. Freightquote.com, Inc. uses this information to create new accounts. A contracted agent can access only the account and shipment information for those users they have enrolled. Contracted agents have no direct access to any Freightquote.com, Inc. databases.

    A sponsoring trade association has access only to the names and addresses of their own members. Associations have no direct access to any Freightquote.com, Inc. databases.

    Shipping and receiving information for each shipment is submitted electronically to the freight carrier chosen by the shipper. Freightquote.com, Inc. does not share a user's personal information with any other third parties for any purposes beyond that required for shipment administration. Carriers have no direct access to any Freightquote.com, Inc. databases.

    Advertising and Pop-Ups

    Freightquote.com, Inc. does not sell advertising anywhere on our website. If you see advertising pop up messages while using our website, they are not being served by Freightquote.com, Inc. and are in no way endorsed or encouraged by Freightquote.com, Inc.

    Security

    This site has security measures in place to protect the loss, misuse or alteration of the information under its control. Freightquote.com, Inc. utilizes a firewall to verify access to the Freightquote.com, Inc. system. Member access is restricted by the use of an email address and password.

    Choice/Opt-Out

    The website provides users the opportunity to opt-out of receiving marketing communications from Freightquote.com, Inc. and its partners. Users can have their information removed from our database and refuse future service updates, or cancel service by calling 800.323.5441 or by emailing to contactus@Freightquote.com. Users can also determine their own preferred method of communication by notification of the types of communication they wish to receive.

    Correct/Update

    Freightquote.com, Inc. gives users the following options for changing and modifying information previously provided.

    • Email a request to contactus@Freightquote.com.
    • Call us with your request at 800.323.5441.
    • Submit any edits via the "My Account Info" link on our website.
    • Mail written instructions to: Freightquote.com, Inc., 16025 West 113th Street, Lenexa, KS 66219.

    Users may check the privacy statement periodically to view any changes or updates.

    Contacting Us

    If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact the company at:

    email: contactus@Freightquote.com
    phone: 800.323.5441

    Mailing Address:
    Freightquote
    16025 West 113th Street
    Lenexa, KS 66219