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  • Freightquote News

  • Customer satisfaction survey gives another boost to Freightquote.com’s Net Promoter score

    Posted by FQ Admin on 5/11/2012

    Lenexa, KS, May 10, 2012 — Freightquote.com, the largest online freight logistics provider in the nation, recently surveyed customers it did business with in 2011. The company used the Net Promoter methodology (NPS), a standard cross-industry metric to measure customer satisfaction, to gauge the results. Freightquote.com earned an overall Net Promoter score of 68, which is significant considering companies with the most efficient growth engines operate at NPS ratings of 50 to 80 percent. When asked to rate their satisfaction with Freightquote.com, 74 percent of respondents gave the company scores of 9 or 10 on a 10-point scale. In addition, 77 percent of respondents also gave Freightquote.com a 9 or 10 when asked how likely they were to recommend the company.

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  • Freightquote.com Rewards Top Salespeople with a Mercedes

    Posted by FQ Admin on 10/20/2011

    Lenexa, KS, October 13, 2011 — Freightquote.com, the largest online freight broker in the nation, is rolling out the biggest sales contest in its history. Backed by exceptional customer service and operations departments, the dedicated sales force continues to meet and exceed customers’ needs. To recognize those efforts, Freightquote.com has put together an unprecedented contest for the fourth quarter. The grand prize includes winning a year-long lease for a Mercedes-Benz E-Class sedan, paid car insurance and front-row parking for the year. Other prizes include two leased Mercedes C-Class sedans. Monetary prizes also will be awarded.

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  • Customer Satisfaction survey results give Freightquote.com a 20% increase in their Net Promoter Score.

    Posted by FQ Admin on 6/22/2011

    Lenexa, KS, June 9, 2011 — Freightquote.com, the largest online freight broker in the nation, recently surveyed over 45, 000 customers who did business with us last year. Using the Net Promoter methodology, an industry accepted standard, we were able to effectively gauge our customer satisfaction. Of those who responded, 77% gave us the high scores of 9 or 10 when asked if they would recommend Freightquote.com to a business partner. This percentage increased our overall rating to 66% — a 20% increase over last year. According to other published Net Promoter scores, this ranks Freightquote.com among some of the top US companies.

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  • Our very own Shawn McCarrick is featured in the Inbound Logistics Thought Leaders issue.

    Posted by FQ Admin on 4/29/2011

    Take a minute to read Shawn's opinion on what technology challenges face today's business leaders and what prevents businesses from fully benefitting from technology tools.

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  • Freightquote.com is Recognized as One of Kansas City’s Healthiest Employers.

    Posted by FQ Admin on 4/6/2011

    Freightquote.com, known as the nationwide leading provider of web-based freight logistic service, is now also recognized as one of Kansas City’s Healthiest Employers. With over 900 employees, Freightquote.com is among only five distinguished finalists in its size category.

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  • Freightquote.com COO Shawn McCarrick Speaks on “Partnering for Success”

    Posted by FQ Admin on 2/11/2011

    Shawn McCarrick, COO of Freightquote.com – the Nation’s 7th largest freight broker and leading provider of web-based freight logistic services – will be taking part in a panel discussion on partnering strategies. The “Partnering for Success” event will be held at the Freightquote.com headquarters in Lenexa on January 19th at 4pm

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  • Freightquote.com Recognized for Achievements in IT and Listed in the InformationWeek 500 Top Technology Innovators across America.

    Posted by FQ Admin on 9/22/2010

    Freightquote.com, the Nation’s largest online freight broker and leading provider of web-based freight logistic services, has been recognized for achievements in business information technology (IT) and listed among the nation’s most innovative business technology companies in the InformationWeek 500 report.

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  • Freightquote.com Named Fastest-Growing Business in the Greater Kansas City Area

    Posted by FQ Admin on 7/31/2003

    Is Tim Barton a hustler or what? While enjoying a night at this T-Bones game, freightquote.com's Chairman and CEO managed to pull off a major deal between innings on his cell phone and then hustle back to win the horsey race around the bases. Barton's Overland Park-based company is proof that the dotcom bubble was not all just hot air. Barton launched freightquote.com five years ago, in August 1998. The timing proved fortuitous for Ingram's four-year growth window and accounts for the company's eye-popping 5,675% increase in revenue. The firm's success is more than a number's game. It offers unique supply chain tools that link all the parties involved in producing and distributing a given product. Freightquote.com adds sufficient value that Forbes Magazine has listed it among their "Best of the Web" rankings for the past three consecutive years.

    View the article as it appeared in Ingram's Magazine.